Starbucks and Grubhub have announced a new partnership to bring Starbucks delivery to customers in the U.S. This collaboration addresses customer demand, as Starbucks is the most searched merchant not yet available on Grubhub’s Marketplace. The partnership will launch in select markets in Pennsylvania, Colorado, and Illinois starting in June, with plans for national availability across all 50 states by August 2024.
Meg Mathes, vice president of digital experiences at Starbucks, highlighted the growing demand for Starbucks delivery, noting double-digit growth in the U.S. delivery business in the past quarter. She emphasized that the partnership with Grubhub will expand the availability of Starbucks products to Grubhub’s extensive customer base.
Liz Bosone, vice president of enterprise partnerships at Grubhub, expressed excitement about the partnership, stating that it offers customers more options on Grubhub and strengthens the company’s enterprise offering by expanding its merchant supply nationwide.
Starbucks Delivery will be accessible through the Grubhub mobile app, available on both iOS and Android devices, as well as on Grubhub.com. The partnership aims to provide quick delivery, ensuring customers receive their Starbucks beverages and food promptly. Customers can track their orders from preparation to delivery via the Grubhub app.
To maintain quality and ease of delivery, Starbucks has developed multiple packaging solutions, including two-cup to-go trays and improved shopper bags, to facilitate the transport of multiple beverages. Customers will be able to order most items from the Starbucks menu, including seasonal beverages and food, and customize their orders just as they would at a Starbucks location. This includes options to choose the amount of espresso shots, flavors, types of milk, and espresso roasts.